On boarding journey for MBCP 

Project Info

Redesign of the onboarding process for the Millennium BCP mobile app.
This was the first fully remote, account opening process in Portugal in traditional Bank institutions.

Role: UX Expert and Advisor, UX Designer for backoffice

  • Created the Process Workflow
  • UX counseling sessions
  • Prototyping - Low Fi
  • Wireframing for backoffice operators