Project Info

Client Self-care portal and operator side to manage Business communications of Vodafone One Net.One Net is a Business solution from Vodafone that allows companies of different sizes to manage their communicatons besides the usual IVR it allows having a mobile number appear as a landline.

Role: UX Designer,  Researcher and UX Team Leader

Credits: Experience Design Team Novabase

Main Activities:

• Interviews and Contextual Inquiries
• Card Sorting
• Information Architecture
• Prototyping
• Visual Design using brand UI kit
• Testing with users in Lisbon, Porto, London and Newark-On-Trent (UK)